Terms & Conditions

Payment Terms and Conditions
You agree to comply with our guidelines, rules, and policies regarding the purchase of products through the website. Besides, you acknowledge and agree to be bound by the changes published on the platform. The payment terms and conditions will apply to purchase orders and payment made between you and the seller.

1. You agree to pay for products by credit or debit card that can be used for a legal settlement
2. You agree not to cancel the payment later unless you receive a product that does not appropriate to the agreement, the product has not been delivered within the shipping period, or the product you receive is significantly different from the seller description
3. You acknowledge the Refund Policy of a payment that are successfully paid, this can be done only when the seller agrees and notifies the refund request.
4. You acknowledge all refunds to be made through the original payment method and to the person making the transaction.
5. You acknowledge no guarantee that the refund will be credited to your account on time. The refund process may take time and depends on each bank and/or the payment service provider who process the refund.

Return Policy
We accept product returns under the following conditions:

1. The product is damaged during delivery and has not been used.
   
2. The company delivered the wrong model or the product does not match the advertised description.
   
3. Customers must notify the manufacturer within 5 days of receiving the product.

Return Process
Customers should follow these steps:

1. Contact our customer service through your preferred channel.
   
2. Prepare necessary documents, such as the receipt, tax invoice, and photos of the defective product.
   
3. Wait for confirmation and instructions from our customer service team.
   
   

Refunds and Payment Method
Refunds will be processed using the same payment method used for the original purchase. The refund process will take approximately 7–14 business days, depending on the policies of the customer’s bank or payment provider.

Return Conditions
Returned items must be in their original condition, not heavily used, and must include complete packaging. Returns that do not meet these conditions may be rejected.

This return policy is designed to ensure that customers have a positive experience and confidence in the quality of the products they receive from us.